System settings · eXo CRM

General

Organisation

Primary market

Interface language

Time zone

Currency

Week starts on

Lead engine

Sweep cadence

Run window

Politeness — requests per host

Cost ceiling per sweep

Respect robots directives Cannot be turned off

Incremental fetching after the first pass Only re-fetch what plausibly changed

Auto-merge duplicates Only on Place ID or registered domain. Everything else asks a human.

Auto-activate A-grade hotels Off by design — a person sits between scoring and action

AI layer

The model reshapes data and drafts language. It never computes the score, never merges a record and never sends anything. These settings choose the tier per job — the cheap tier for bulk extraction, the capable tier for what a human will read.

Job	Tier	Volume	Batched

Reject any field without a source quote Cannot be turned off — it is the guardrail against invented facts

Version every prompt and schema Stored on each fact so rows can be traced and re-run

Score changes against the held-out set first 50 hand-verified German hotels

Email & calendar

Default signature

Privacy notice appended to first contact

The notice is appended centrally, not left to the salesperson. Final wording is subject to counsel's approval.

eXo knowledge base

Approved claims, proof points, case studies, FAQs, objection handling and franchise material. Outreach and briefings may only quote from here — which is what stops the system from inventing a promise eXo has not made.