Three legal questions are open. Mass automation stays disabled until they are answered.
Is the legitimate-interest assessment sufficient for cold email to a named hotel manager at a
business address in Germany? Which channels may be used without prior consent? What exact wording satisfies the
Art. 14 notification when it rides on the first sales email? Collecting and organising data is a different
question from sending — everything else in the system runs while these are pending.
Channel permissions
Configuration, not code. A channel that is off cannot be selected anywhere in the interface.
| Channel | Default rule | Legal basis | State |
|---|
Suppression list
One list, checked by every outbound path — sales, marketing and automation alike. There are no per-campaign copies and no override.
| Who | Identifier | Scope | Reason | Added | By |
|---|
Data protection posture
Retention
Contact data for prospects that were never worked expires automatically. Company facts — rooms, stars, register entries — are not personal data and are kept as long as the record lives.
Recent compliance events
16 Aug · automatic
Opt-out applied in 4 seconds
Reply from Dieter Marx classified as opt-out; suppressed across all channels
before any human opened the message.
15 Aug · automatic
Send blocked
A draft targeted a phone number with no telephone-advertising consent.
The channel was not selectable; the draft was rewritten for email.
09 Aug · Jonas Brandt
Channel narrowed by request
Contact asked for email only. Phone disabled on that record.